How can I confirm my order if I haven't received a confirmation email?Updated 2 months ago
If you have not received an order confirmation email after making a purchase, it's possible that the email address was entered incorrectly at checkout. We recommend checking all your email folders, including spam. Should you continue to face issues, rest assured that a confirmation can sometimes be sent to a different email than intended. Additionally, you can verify whether the charge has been processed in your bank account. If payment has been deducted, your order has most likely been processed successfully. Our support team can investigate this for you and provide tracking information if available. Please reach out to [email protected] with the full name the order was placed under.