What happens if I'm overcharged or mistakenly charged for a free item?Updated 2 months ago

In an instance where you've been overcharged or charged for an item that should have been free, such as being charged for a free lamp in a starter kit, you can reach out to us. We will review your case and provide you with a one-time discount on your next order if applicable, which could come in the form of a discount code. However, it's important to note that certain offers, like bundle discounts, cannot be combined with other promotions or discounts.