What should I do if I received a faulty or incorrect product?Updated 2 months ago
So sorry to hear that you have received an incorrect or faulty item!
Please email our team within 7 days at [email protected] with your order number, description of the issue and photos/videos of the item.
We will aim to promptly assist in resolving the matter by either sending a replacement item or issuing a refund, depending on the circumstances. Your satisfaction is our priority, and we are committed to ensuring that you receive the correct and high-quality products you deserve.